Hospital Parking Enforcement for the Western Health and Social Care Trust
Over 4,000 Spaces Managed Across High-Pressure Clinical Environments
CPS was appointed to deliver full-service parking enforcement solutions across the extensive estate of the Western Health and Social Care Trust (WHSCT), managing over 4,000 parking spaces across multiple hospitals and healthcare sites in Northern Ireland.
Key Sites Covered:
- Altnagelvin Area Hospital, Londonderry
Over 2,200 spaces, including a multi-storey car park, staff zones, and public areas. - South West Acute Hospital, Enniskillen
990 spaces across 11 car parks, serving both staff and visitors. - Omagh Hospital and Primary Care Complex
863 spaces distributed across 7 separate parking zones.
These critical locations required a dynamic enforcement strategy, tailored for high-traffic, high-turnover areas, including disabled bays, short-stay drop-off zones, and emergency access routes.
Comprehensive Parking Enforcement Services
CPS was selected for our proven ability to deliver compliant, firm, and fair parking enforcement in sensitive healthcare environments. Our services included:
- Issuing parking charges for unauthorised parking, obstructions, and access violations
- Clamping and vehicle removal, conducted by fully trained, SIA-licensed officers
- Legal recovery of unpaid charges through the Northern Ireland court system
This robust enforcement approach supported the Trust’s need for clear deterrents and consistent compliance, while maintaining fairness and public accountability.
Ensuring Access and Patient Flow
Our work focused on protecting access for patients, staff, and emergency services. Key priorities included:
- Keeping blue light routes and emergency bays clear 24/7
- Preventing misuse of disabled parking spaces
- Managing flow in outpatient and short-stay areas
Deploying additional personnel during peak times, internal events, or pressures. CPS delivered a flexible, on-demand enforcement presence aligned with hospital operations, helping to reduce congestion and ensure that parking did not interfere with care delivery.
Supporting the Trust During COVID-19
Throughout the pandemic, CPS adapted operations to meet changing conditions. Our team supported the Trust with:
- Machine sanitisation and hygiene protocols
- Site-specific operational adjustments based on evolving clinical priorities
- Continued enforcement with discretion and sensitivity
Our responsiveness demonstrated CPS’s ability to exceed expectations, even during unprecedented healthcare challenges.
Results and Impact
- Significant reduction in persistent parking abuse
- Improved availability of disabled and emergency bays
- High levels of compliance through visible, fair enforcement
- Trusted, responsive on-site support for WHSCT operations